AH, Interiors is committed to ensuring the privacy of all visitors to the website is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. AH, Interiors may change this policy from time to time by updating this page. You should check this page often to ensure that you are happy with any changes. We will only use your personal information lawfully in accordance with the General Data Protection Regulation 2018 (GDPR)
When you visit our site, we collect anonymous data from our cookies. This means we can see a number of users, page views and visits within a selected timeframe, but we cannot link this information back to you as an individual. When you sign up for our newsletter and tick the consent box, you’re actively opting in to receiving marketing communications from us. You can unsubscribe from our emails at any time.
If you order a swatch or place an order with us, we securely store personal data such as your name, address, and contact details. We also share this information with our third-party delivery partners so that we can get your goods delivered to you. We only share your financial data with our trusted third-party payment provider when it is required to fulfil your order. We do not store any of your card details on our system, so your financial information and data are fully secure.
Personal data may also be used to send triggered emails, such as cart abandonment and purchase confirmation emails. We also use this information to personalize our marketing, for example, to suggest products related to your previous purchases. It may also be used to send you special offers and product news by email. You can opt-out of this at any time by unsubscribing from our mailing list.
What information do we collect?
Data we collect
In the process of operations and maintaining our online furniture web store we may save and process the following information about you:
Anonymous Information: We also collect anonymous information for every person who visits our website. This includes pages viewed, at what date and time, and the browser type. IP numbers are not stored but are temporarily used to determine domain type and in some cases, geographic region. However, with anonymous information, we do not make any association between this information and a visitor’s identity, so as the name suggests, the information remains anonymous.
How do we collect your information?
Depending on how you use our site and what for, we collect your information using the following methods:
This includes when you sign up to our mailing list, order a swatch, sign up for one of our competitions or place an order with us.
When you visit ahinteriors.co.uk certain information automatically gets created and recorded by IT systems necessary to operate our website. This can be broken down into:
Devices. The type of device you’re using to access www.ahinteriors.co.uk will also be recorded, such as what type of device it is, what operating system you’re using, what your device settings are, and potentially why a crash has happened. This is again to help us improve your user experience by making sure our site is working and optimised on all devices. This falls under “Anonymous Information” as we can’t trace this information back to you as an individual.
Why do we collect your information?
If you give us your information for a specific purpose, it can be and only will be used for that purpose. For example, if you order a swatch, we will use your address to send you the swatches and your email to update you on your swatch order. This information will not be used for marketing purposes unless you have consented for us to do so. There are a number of reasons we collect your personal data, including:
Who do we share data with?
We share your personal information externally with our core service providers when required for our business to function. This includes our delivery partners and our third-party payment provider who carries out transactions and fraud protection.
Once you have received your order, you will receive an email from us asking for a review. Your feedback is so important to us and is what helps us to understand what’s working and where we need to improve. If you choose to leave us a review and it gets shown on our website, this will include your general location (not address), last name and first initial.
Should you send us information or feedback not via our review process that we would like to use on the website, we will contact you using the details you entered during the ordering process, to confirm that you are happy with this.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Different Types of Cookies:
Google Double Click
Google Double Click is an advertiser cookie, which helps us to track the effectiveness of the marketing campaigns. It enables Google to show our adverts on other websites based on your interests and browsing history. You can change the preferences of adverts that you see on Google by clicking here: Google Ads Settings
Choice Furniture Superstore adverts on 3rd party websites and affiliates. These cookies allow us and our affiliates to see which advertisements you click on and interact with. This helps us to identify which of our advertisements are most effective and which are not relevant to interests and needs.
This is a performance improver cookie or advertiser cookie which helps us to place the advertising content on Facebook as per your interests and information.
You can read more about this by clicking here: Facebook Cookies Policies
We are committed to ensuring that your information is secure. In order to prevent unauthorized access, we keep your information secure that we collect online. We hold the personal information provided by you on the website securely and in confidence in our computerized and manual records.
Also, we don’t share any of the information of customers with third parties.
Controlling Your Personal Information
You may use to restrict the collection or use of your personal data in the following ways:
1. Whenever you are asked to fill any form on the website, look for the box that you can click to indicate that you do want the information to be used by anybody for direct marketing purposes.
2. If you previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by unsubscribing or writing an email to us at [email protected]
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
If you have previously purchased goods or services from us we may provide you details of similar goods or services, or other goods and services, that you may be interested in.
Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.
Storing Your Personal Data
All data we collect during your visits and purchase from our website is stored securely on our servers inside the United Kingdom.
Your Payment Information
Payments made by you using our online website are processed by SagePay, UK's most popular and secure payment gateway. We do not store any of your bank details or card information on our system.
Disclosing Your Information
Access to Information
In accordance with the Data Protection Act 1998, you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.
AH Interior (Nelson) Ltd Tel 01282614323
133-137 Scotland Road [email protected]